Help Desk

INTRO VIDEO

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FAQs

SITE QUESTIONS

Here’s a quick video on setting up your profile:

You have a book you just have to discuss with someone? There is a group called Community Picks Suggestions. Post a suggestion there or second someone else’s recommendation.

We will not add all suggestions. We are looking for books that have enough interest to have a lively discussion. Once we’ve chosen a book we’ll ask you the recommender to help craft the introduction and discussion questions.

Webinars will generally take place the last week of the month. Actual day and time will be announced as close to the beginning of the month as we can (particularly if we have invited the author we may be waiting on them to finalize the webinar schedule).

You can find a calendar of upcoming events on the dashboard.

We plan to announce the “official” book two or three months ahead of time.

There are multiple places to comment and participate in the club. Groups are where the bulk of the conversation takes place, however, you can also post on your own member activity feed or on the site activity feed.

No, we don’t have an app, but we have made sure this site is very mobile friendly! You can add the website to your phone or tablet’s home screen and make it feel more like an “app”. Here’s the steps for Apple, Android, and Windows.

BILLING QUESTIONS

Yes, the club is a monthly membership and your card will be billed automatically.

Your monthly membership is from your sign up date so your card will be charged each month on the anniversary of your sign up date.

You may cancel your membership at any time from the page My Membership.

If your card expires and payment cannot go through, that is treated as a cancellation and your membership site access will be removed.

To change your credit card go to My Membership.

TECHNICAL QUESTIONS

If you are logged in you may change your password from the page My Membership. If you are not logged in and cannot remember your password simply click the “forgot password” link on the login screen.

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